The Conservatory Outlet is rightly proud that almost half of
all the business we complete during the course of the year is the
direct result of a recommendation by our own customers. Satisfied
customers are willing to pass on the names of family and friends
who are interested in our range of products. They do this because
they are highly delighted with the quality, value and excellent
service they have received from everyone at the Conservatory Outlet.
We know this is true, because we get letters every day expressing
total satisfaction, and because we go out of our way to ask customers
if they were happy with their experience of dealing with the Conservatory
Outlet. online customer support website.
Customer
satisfaction and
quality questionaire
Customer satisfaction and quality questionnaire
At the end of each installation we ask our customers to complete
a Customer Satisfaction Survey. Every month we issue all departments
a summary which gives us all feedback on how we are performing
and where we can strive to improve things.